Here's a story about two Indian men.
One Dalit-born guy M. Das, has been able to release himself from the chains of his caste. It is noteworthy that he could do that because his father was insisting on a proper education for him.
A second man, Saravanan, was born in the Reddiar caste, a caste of landowners. His father lacked to see the importance of a good education. The result? Saravanan is now a teashop keeper somewhere and cannot visit the town he was born anymore.
Read In the New India, Everyone Is Free to Flourish or Fail.
It always strikes me how much Indian parents value a good education for their kids. Even after people have joined the labourmarket they keep on studying.
What a contrast with the current situation in the western world, were most kids leave school at 18 and never even think about going back for additional courses.
You can easily predict which part of the world will produce the new leaders, as the quality of Indian education will improve over the coming 20 years.
Education is the key ...
Wiggling and wobbling ... this is what Indians and Belgians do when they are confronted in a business situation. This blog describes the experiences of a Belgian expat in India.
Monday, August 17, 2009
Sunday, August 9, 2009
The best soup in the world !

We recently discovered TAMATAR KA SHORBA, a thin (their words!) tomato based Indian soup. Like all of the Indian dishes brought to taste with a delightful variety of spices.
If you are a souplover like me, you should try this soup sometime if you can get it. It's absolutely the best soup I've ever tasted ! I especially like the one served in the Gurgaon restaurant "Place Solitaire", Old-Delhi Road.
Well, I have to say that sometimes it seems like they don't have enough soup available anymore. Then they add water to the remains. At least in our case, they don't charge for it then. But most often the soup is like it should be there.
I looked up a recipe on the net for the ones who like to cook themselves: you can find it here.
Saturday, August 8, 2009
A matter of trust ...

Going to the barber is one of the pleasures in India. I only made use of such a service in Belgium 30 years back, but now it would cost you at least 40 euro to have a hair cut and a clean shave there. Even with the amount of hair I carry around.
At my Indian barber the same costs me only 40-50rs (0.8 euro) or so.
There's one thing however which I don't like. In India people prefer to have a light skincolor. So after shaving they usually put some cream on you. But on a white skin it just makes you look like a ghost or a very unhealthy person at least. So I had to stop them using it every time.
Thursday, August 6, 2009
Longing for rain ...
For my Indian friends, longing for more rain in Northern India: Rain Performance.
Sunday, August 2, 2009
Inducting the deduction
Still I'm wrestling a lot with how my Indian employees execute jobs. I still can find that they are having problems with independency, decision-taking and the purposefull design of a "plan-to-act".
Lately I had to think about the old induction-deduction pair of concepts which is used to describe types of (logical) thinking. As always I try to understand the differences between Western and Indian way of thinking.
You can read more about deductive and inductive reasoning in Wikipedia.
So here's another hypothese:
- In Western culture, people are forced to train their DEDUCTIVE thinking. Not only in education itself (where Math is one of the most threatened subjects for almost everyone). But also because of the relative absense of very specific rules of conduct in the broader society. This forces young men and women to first create themselves a mental framework from which they can DEDUCT specific rules about how to behave now and here. In these youth a lot of "testing" and "experimenting" of various behaviour is there.
In other words: they are trained to think from the general (mental framework) towards the practical (specific behaviour). Or: for Westerners, it's the "general mental picture" which is important and the results follow logically out of that general knowledge.
- In India however, young people are trained to use their INDUCTIVE thinking. In a wonderfully complex society like India, many hidden "rules" of conduct are embedded. It's impossible to understand for a Westerner, and as far as I can judge, neither Indians themselves completely understand all the variations, habits and valuesystems that exist in their society.
I've always thought that growing up in the Indian society must take lots of energy from kids, just learning what is "acceptable" behaviour and what is "unacceptable" ... because both are completely situation-bound.
Their memory also must be very well trained. The clever guys and girls will be able to come to a deeper understanding of what they memorise through INDUCTION. They have to reason from the specific (behaviour here and now) to a general framework. Even then the general framework is still only partially valid. I often see Indians themselves be very surprised about some situations and behaviour.
--------------------------------
As Westerners we expect Indians to understand our mental picture of what we want, just by "explaining" it to them. This procedure often does not work. Indians are not trained to go from the general to the specific (result).
In one or another way a Westerner needs to use inductive techniques to teach Indians to come to the results he needs.
Failing to understand this difference in thinking will lead both Westerners and Indians to frustration.
--------------------------------
In support of my hypothesis I can give this experience:
- In India businessmeetings usually begin with exchanging info about one's background, family, habits, personal interests. This enables Indians to define one's position in society. Sometimes this phase can take quite long. However, having a white face is already a feature that gives Indians the possibility to catalogue you in a specific position very quickly (at least that is what they THINK).
- In the West businessmeetings are very much to the point right from the beginning. Only if this part of the communication is straightforward and results can be reached quickly, only then partners are interested to know more particulars from eachother.
In India the movement is from particulars (personal situation) towards a (business-)framework where both parties can feel comfortable with. In some way you can say that the framework on itself doesn't make sense without a good understanding and matching of the particulars.
In the West the movement is from the ("logical" business-)framework towards the particulars. The particulars only make sense if the framework (mental picture of the businessagreement) is installed and accepted first.
-----------------------------
If you think further about this difference in reasoning (induction-deduction) ... then a lot becomes more clear to the Western mind willing to understand "Indians".
Lately I had to think about the old induction-deduction pair of concepts which is used to describe types of (logical) thinking. As always I try to understand the differences between Western and Indian way of thinking.
You can read more about deductive and inductive reasoning in Wikipedia.
So here's another hypothese:
- In Western culture, people are forced to train their DEDUCTIVE thinking. Not only in education itself (where Math is one of the most threatened subjects for almost everyone). But also because of the relative absense of very specific rules of conduct in the broader society. This forces young men and women to first create themselves a mental framework from which they can DEDUCT specific rules about how to behave now and here. In these youth a lot of "testing" and "experimenting" of various behaviour is there.
In other words: they are trained to think from the general (mental framework) towards the practical (specific behaviour). Or: for Westerners, it's the "general mental picture" which is important and the results follow logically out of that general knowledge.
- In India however, young people are trained to use their INDUCTIVE thinking. In a wonderfully complex society like India, many hidden "rules" of conduct are embedded. It's impossible to understand for a Westerner, and as far as I can judge, neither Indians themselves completely understand all the variations, habits and valuesystems that exist in their society.
I've always thought that growing up in the Indian society must take lots of energy from kids, just learning what is "acceptable" behaviour and what is "unacceptable" ... because both are completely situation-bound.
Their memory also must be very well trained. The clever guys and girls will be able to come to a deeper understanding of what they memorise through INDUCTION. They have to reason from the specific (behaviour here and now) to a general framework. Even then the general framework is still only partially valid. I often see Indians themselves be very surprised about some situations and behaviour.
--------------------------------
As Westerners we expect Indians to understand our mental picture of what we want, just by "explaining" it to them. This procedure often does not work. Indians are not trained to go from the general to the specific (result).
In one or another way a Westerner needs to use inductive techniques to teach Indians to come to the results he needs.
Failing to understand this difference in thinking will lead both Westerners and Indians to frustration.
--------------------------------
In support of my hypothesis I can give this experience:
- In India businessmeetings usually begin with exchanging info about one's background, family, habits, personal interests. This enables Indians to define one's position in society. Sometimes this phase can take quite long. However, having a white face is already a feature that gives Indians the possibility to catalogue you in a specific position very quickly (at least that is what they THINK).
- In the West businessmeetings are very much to the point right from the beginning. Only if this part of the communication is straightforward and results can be reached quickly, only then partners are interested to know more particulars from eachother.
In India the movement is from particulars (personal situation) towards a (business-)framework where both parties can feel comfortable with. In some way you can say that the framework on itself doesn't make sense without a good understanding and matching of the particulars.
In the West the movement is from the ("logical" business-)framework towards the particulars. The particulars only make sense if the framework (mental picture of the businessagreement) is installed and accepted first.
-----------------------------
If you think further about this difference in reasoning (induction-deduction) ... then a lot becomes more clear to the Western mind willing to understand "Indians".
Wednesday, July 29, 2009
Living the life of a chairman ...
Some time ago somebody told me that Indians don't like to walk.
Well, few days ago my wife and I went for a dinner and we decided to take a riksha to go to the place because it was quite far of.
Like usual we had compassion with the riksha having to bicycle in that high temperature of 39°C. He was sweating like anything.
My wife proposed to let him stop and do the rest of the road walking.
I looked at her and asked: "What's on my business card ?". "Your name", she answered.
"No no, my function", I told her. "Chairman" she said. I looked at her and asked her:
"And what do you think a chairman does ?"
However, we payed the riksha guy double of what we were supposed to pay.
Well, few days ago my wife and I went for a dinner and we decided to take a riksha to go to the place because it was quite far of.
Like usual we had compassion with the riksha having to bicycle in that high temperature of 39°C. He was sweating like anything.
My wife proposed to let him stop and do the rest of the road walking.
I looked at her and asked: "What's on my business card ?". "Your name", she answered.
"No no, my function", I told her. "Chairman" she said. I looked at her and asked her:
"And what do you think a chairman does ?"
However, we payed the riksha guy double of what we were supposed to pay.
Saturday, July 25, 2009
An much underestimated technique in business ...
TRIAL and ERROR !
I'm always surprised when I hear business people talking about 'their' business.
In most of the cases they never talk about what is in reality the most exercised and valuable technique in starting a business: Trial and Error.
Mostly they pretend that their whole business was organised and executed following a preliminary well-thought business-plan. While reality often is quite the opposite: business are not created and expanded by following strictly a predefined route. There's no GPS for businesses available!
Mostly I lack the contradictions, irony, emotions, humour, personal components, challenges, difficulties in the business-stories and the honesty of businesspeople in how they found solutions to these challenges.
Success is on the contrary rather an effect of the ability to make errors and learn from them. It is also dependent from the readiness to LEAVE the business plan for what it was and explore a new route.
I came across this blog which describes an startup publishing house in the US. It will be interesting to follow this adventure.
See Glitch du Jour.
I'm always surprised when I hear business people talking about 'their' business.
In most of the cases they never talk about what is in reality the most exercised and valuable technique in starting a business: Trial and Error.
Mostly they pretend that their whole business was organised and executed following a preliminary well-thought business-plan. While reality often is quite the opposite: business are not created and expanded by following strictly a predefined route. There's no GPS for businesses available!
Mostly I lack the contradictions, irony, emotions, humour, personal components, challenges, difficulties in the business-stories and the honesty of businesspeople in how they found solutions to these challenges.
Success is on the contrary rather an effect of the ability to make errors and learn from them. It is also dependent from the readiness to LEAVE the business plan for what it was and explore a new route.
I came across this blog which describes an startup publishing house in the US. It will be interesting to follow this adventure.
See Glitch du Jour.
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